Let’s put ourselves in this home owner’s shoes.
One of their technicians came out the same day I called to see what the problems were with my air conditioning system. The technician came in and discussed a list of questions called Comfort Concerns with me. The comfort concerns list asked questions such as; “Are there any areas that get too warm or too cold?” “Does anyone in your family suffer from asthma or airborne allergens?” “Are you concerned about future energy costs?”
I mentioned that there were several rooms in my house that are hotter than the others and the first technician couldn’t figure out the problem. The technician asked to perform a test called the Flow Hood Test to see how well the air conditioning unit was working in my house.
I watched as the technician placed a funnel type structure called the flow hood over the supply register. The flow hood measures how much air is coming in through the supply air vent to see how much air was coming out. He repeated this process on every supply register in my house.
After testing each area we sat down and discussed the results. The AC repair technician explained to me that the duct work was under sized and it must be correctly sized installed so that the system will run efficiently and provide greater comfort.
My house was not comfortable and I didn’t understand why. My current AC repair technician couldn’t figure out what the problem with my air conditioner is after several very expensive service calls. I begin asking around about more reputable San Antonio air conditioning repair companies.
The following day, two AC technicians arrived on time at my house ready to install new duct work that qualified for rebates. Within a day’s time, my system had new duct work and my house finally was comfortable and livable.
I now know why my friend referred me to the air conditioner repair company.